Shipping charges Products odered at mamaBAshop are shipped from Europe, mostly from Germany and England. Dispatch charges vary depending on the total weight and size of the package.

Estimated delivery time Each item ordered will have displayed a maximum delivery time, however delivery times may vary due to delivery destination and availability of the product as well as other factors. Therefore, please bear in mind that any delivery times indicated are estimates and serve as a guide only. We will get in touch with you if the delivery time takes more than necessary.

Product Delivery Prior to accepting your package please check that the product shows no trace of tampering or damage. Should the item show any traces of tamper or damage, please do not accept delivery and raise your concerns with the delivering agent and request the item to be returned.

Check the status of your orders You can check anytime the status of your orders when you log in into your account.